Terms of Service
Last updated: April 6, 2026
1. Acceptance of Terms
By accessing or using the Finch resume review platform (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service. These Terms constitute a legally binding agreement between you and Finch (“we,” “us,” or “our”).
2. Description of Service
Finch provides a resume review platform that allows users to upload resumes, create audio and video recordings of feedback, generate text annotations and markups, and share review sessions with candidates via share links. The Service includes automated transcription and analysis features.
3. Account Registration
To use the Service, you must sign in using a supported third-party authentication provider. You are responsible for maintaining the security of your account and for all activities that occur under your account. You agree to provide accurate information and to notify us immediately of any unauthorized use of your account.
4. Free Tier and Usage Limits
The free tier of the Service is limited to three (3) resume reviews per account. We reserve the right to modify, suspend, or discontinue the free tier at any time, with or without notice. Additional features and capacity may be available through paid subscription plans as they become available.
5. User Content and Responsibilities
You are solely responsible for all content you upload, record, or otherwise submit through the Service (“User Content”). You represent and warrant that:
- You own or have the necessary rights, licenses, and permissions to upload and share all User Content.
- Your User Content does not violate the intellectual property rights, privacy rights, or any other rights of any third party.
- You will not upload content that is unlawful, defamatory, harassing, threatening, or otherwise objectionable.
- You will not upload resumes or documents belonging to others without their express consent.
6. License to User Content
By submitting User Content to the Service, you grant Finch a limited, non-exclusive, worldwide, royalty-free license to use, process, store, reproduce, and display your User Content solely for the purpose of providing, maintaining, and improving the Service. This license terminates when you delete your User Content or your account, subject to reasonable backup and archival periods.
7. Third-Party Services
The Service utilizes third-party service providers for certain functionality, including but not limited to transcription, content analysis, cloud storage, and authentication. Your use of the Service constitutes your acknowledgment that your data may be processed by these third-party services as necessary to provide the features of the Service. We are not responsible for the actions, practices, or policies of any third-party service providers.
8. Accuracy Disclaimer
We do not guarantee the accuracy, completeness, or reliability of any automated transcriptions, summaries, analyses, or scores generated by the Service. These features are provided as tools to assist in the review process and should not be relied upon as definitive assessments. Users are responsible for independently verifying any automated output.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FINCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless Finch and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Service, your User Content, or your violation of these Terms.
12. Termination
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including but not limited to cases of abuse, violation of these Terms, or conduct that we determine to be harmful to other users or the Service. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a revised “Last updated” date. Your continued use of the Service after any modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you should discontinue use of the Service.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States of America, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in the Commonwealth of Virginia, and you consent to the personal jurisdiction of such courts.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Finch regarding the use of the Service and supersede all prior agreements and understandings, whether written or oral.
17. Contact Us
If you have questions about these Terms, please contact us at: