Privacy Policy

1. Introduction

Finch (“we,” “us,” or “our”) operates a resume review platform that enables users to provide voice, video, and text-based feedback on resumes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the “Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

• Account Information: Your name and email address, collected when you sign in via a third-party authentication provider (e.g., Google).
• Resume Content: Resumes and related documents that you upload to the Service for review.
• Recordings: Audio and video recordings that you create within the Service as part of the review process.
• Annotations and Feedback: Text annotations, markups, comments, and other feedback you provide on resumes.
• Usage Data: Information about how you interact with the Service, including pages visited, features used, and session duration.

3. Sensitive Information Warning

You should not upload resumes or other documents containing sensitive personal information that you are not comfortable sharing. This includes, but is not limited to, Social Security numbers, government-issued identification numbers, financial account information, protected health information, or any other sensitive personal data. Finch is not responsible for any sensitive information that you voluntarily include in uploaded content.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process and transcribe audio and video recordings for review purposes.
• Generate summaries and analysis of resume feedback using automated tools.
• Enable sharing of review sessions with candidates via share links.
• Authenticate your identity and manage your account.
• Communicate with you regarding service updates, support requests, and important notices.

5. Third-Party Services

Certain features of the Service require the use of third-party service providers for data processing, including but not limited to transcription, analysis, cloud storage, and authentication. Your data may be transmitted to and processed by these third-party services as necessary to provide the functionality of the Service. We select our service providers with care, but we are not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies.

6. Data Storage and Sharing

Recordings, resumes, and review session data are stored in cloud storage infrastructure. Review sessions may be accessible to others via share links that you generate. You control who receives these share links.

We do not sell your personal data to third parties. We do not share your personal information with third parties for their marketing purposes.

7. Data Retention

Your review sessions, recordings, resumes, and associated data are stored until you choose to delete them. You may delete individual review sessions or your entire account at any time from your dashboard. Upon deletion, we will remove your data from our active systems within a commercially reasonable timeframe. Residual copies may remain in backup systems for a limited period, but will not be actively used or accessed.

8. Your Rights and Data Deletion

You have the right to:

• Access the personal information we hold about you through your account dashboard.
• Delete your review sessions, recordings, and uploaded resumes at any time from your dashboard.
• Request deletion of your account and all associated data by contacting us at the email address below.
• Withdraw your consent to data processing by discontinuing use of the Service and deleting your account.

9. Cookies

We use cookies solely for the purpose of authentication and maintaining your session. We do not use tracking cookies, advertising cookies, or any third-party cookies for analytics or marketing purposes.

10. Security

We implement commercially reasonable technical and organizational measures to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

11. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@finch.review